Frequently Asked Questions

Where do you deliver?

To addresses in the United Kingdom. Standard delivery is free.

How long will my order take?

Orders are processed within one working day and standard delivery normally takes two to four working days after that.

Can I return something if I change my mind?

Yes. You have 14 days from delivery to cancel for any reason, and a further 14 days to send the goods back. See Returns and Refunds.

What if my device is faulty?

Contact us with your order number and a description of the fault. Under the Consumer Rights Act 2015 you may be entitled to a repair, replacement or refund, and we cover return postage on faulty goods.

Are you an authorised Garmin or Wahoo dealer?

No. Riderslead is an independent retailer and is not affiliated with or endorsed by the manufacturers whose products we sell.

Which payment methods can I use?

The available options are shown at checkout. Prices are in pounds sterling.

How do I contact you?

Email contact@riderslead.co.uk or call +44 7848 457079, Monday to Friday, 9:00 a.m. to 5:00 p.m. UK time.